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Your new bike has a one year no quibble warranty (punctures excluded) In the event of a problem we will either repair at our base or at a show we exhibit at, we use a return to base warranty, if these aren’t suitable options we can send help sheets on problems via email and any spares you may need free of charge.
If you are pleasant and polite with us we will continue to give you a free repair service for up to three years (this does not include servicing or new motors and batteries) We will supply you with the parts for free however a nominal postage charge will be required to send you the parts or a courier fee if the item is heavy or exceeds normal postage length (Also any customers abroad)
After three years a nominal charge will be made for spares and repairs needed.
Our warranty does not extend to second hand bikes / new owners. A nominal charge will be issued for any spares or repairs on these bikes from the start.